Privacy & Cookie Policy

Last updated: 17 December 2025

1. Who we are

Business name: Heavy Plant Training Consultancy Limited
Registered address:
11 Trinity Street
Bungay
Suffolk
NR35 1EH
United Kingdom

Email: contact@hptc.co.uk
Phone: 07710 542351

Heavy Plant Training Consultancy Limited (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

2. What personal data we collect

a) Information you provide to us

When you contact us via our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Site or location details
  • Training, testing or NVQ assessment requirements
  • Any other information you choose to include in your message

b) Website usage data

We use Google Analytics (via Google Site Kit) to collect anonymised information about how visitors use our website, including:

  • Pages visited
  • Time spent on pages
  • Device and browser type

This data does not personally identify you.

3. How we use your information

We use personal data to:

  • Respond to enquiries
  • Provide training, testing and assessment services
  • Communicate regarding availability or requirements
  • Improve website performance and usability
  • Meet legal or regulatory obligations

We do not sell personal data or use it for unsolicited marketing.

4. Legal basis for processing

Under UK GDPR, we process personal data on the following bases:

  • Consent – when you submit a form or accept cookies
  • Legitimate interests – to respond to enquiries and operate our business
  • Legal obligation – where required by law

5. Forms, enquiries and Ninja Forms

Our website uses Ninja Forms to collect enquiries.

When you submit a form:

  • Your information is sent by email so we can respond
  • Submissions may be stored securely in the WordPress database
  • Anti-spam and validation measures may be applied

Form data is only accessed by authorised individuals and is not shared unnecessarily.

6. Cookies & Cookie Policy

a) What are cookies?

Cookies are small text files placed on your device to help websites function properly and to understand how visitors interact with the site.

b) Cookies we use

Essential cookies

These cookies are required for the website to function correctly and cannot be disabled.

Analytics cookies

We use Google Analytics via Google Site Kit to collect anonymised usage data.
These cookies help us understand how visitors use the site so we can improve it.

Analytics cookies are only used after consent is given via the cookie banner.

c) Managing cookies

You can manage or withdraw your cookie consent at any time using the cookie controls on this website or via your browser settings.

Disabling cookies may affect some website functionality.

7. Third-party services

We may share limited data with trusted third parties where necessary, including:

  • Website hosting provider (VPS hosting)
  • Google (Analytics and Search Console)
  • Ninja Forms (form processing)

All third parties are required to handle data securely and in accordance with UK GDPR.

8. Structured data (schema)

This website may use structured data (schema markup) to help search engines better understand our content (for example, business details or FAQs).

Schema does not collect personal data and does not track users.

9. Data storage and security

We take appropriate measures to protect personal data, including:

  • Secure hosting
  • Restricted access
  • Regular software updates

Personal data is retained only for as long as necessary to respond to enquiries or meet legal requirements.

10. Your data protection rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact contact@hptc.co.uk.

11. Children’s privacy

Our website and services are not intended for children under 18, and we do not knowingly collect personal data from children.

12. Changes to this policy

This policy may be updated from time to time. Any changes will be published on this page.

13. Contact us

If you have any questions about this Privacy & Cookie Policy or how we handle data, please contact:

Email: contact@hptc.co.uk
Phone: 07710 542351